Accordion - Senior QA/Test Consultant
Reports to: Delivery Manager
Department: QA and Testing
Location: Slough, (UK), Customer sites (UK and Overseas)
Role: Full Time / Permanent
Salary: Competitive
Accordion specialises in the provision of testing services predominantly to companies working within the Travel sector. One of its main customers is ATCORE who are the leading international supplier of technology solutions to the Travel industry. ATCORE typically undertakes projects with customers that involve the implementation of its ATCOM software (which operates on the Oracle platform). Customers have a variety of service offerings ranging from application support to a private cloud fully hosted service.
Projects can include a degree of customisation of specific requirements together with configuration and parameterisation during the implementation process.
The ATCOM product suite covers all aspects of Tour Operator activity including inventory management, yield, contracting, packaging, pricing and distribution.
This is an opportunity to join Accordion and to get involved in the testing of ATCORE’s complex Oracle based systems in a fast paced environment including being based on customer sites.
Purpose of Role
- Structured testing of ATCORE product software for generic components and customisations
- Creation of test profiles and scripting for automated and manual test procedures
- Root cause analysis of issues and logging for development rectification
- Working closely with ATCORE’s internal teams to understand customer usage patterns and improve testing
- Representing Accordion and ATCORE on customer sites
- Active participation in the management and prioritisation of workload and tasks for the Accordion Testing Team including resources based Offshore Duties & Responsibilities
- Undertake functional testing of bug fix releases, software roll-outs and developments
- Ensure appropriate regression testing and full end-to- end testing is undertaken
- Create and execute test plans to time and quality
- Ensure that standards are maintained and that effort is prioritised and scheduled on a daily basis
- Use experience of travel/systems to improve testing processes
- Work with internal, sub-contractor and customer teams to ensure timely resolution of critical and high defects
- Investigate and manage technical issues accurately
- Ensure that systems and procedures are documented such that the service provided internally and externally benefits from appropriate operational resilience
- Leadership and mentoring of other Accordion test staff including those based Offshore
- Onsite support and testing at customer locations
Essential Skills
- 5+ years of experience in Travel industry software testing roles
- Experience in Travel reservations & Tour operating systems – to include good knowledge of the ATCOM suite
of software
- Experience of working on customer sites and ability to interact with key Stakeholders
- Proven track record of managing Offshore teams and resources
- Full appreciation of defect logging & issue tracking systems
- Understanding of test tools, techniques, planning and estimation
- Excellent diagnostic and analytical skills
-Excellent interpersonal and team working skills
- Ability to work well under pressure and autonomously
- Determination to find and deliver the right solution
- Quality and results focused
- Demonstrably strong verbal and written communications skills Qualifications
- Maths/science degree or equivalent academic qualifications/experience
Desirable
- Appreciation of programming in Oracle SQL & PL/SQL
- Ability to write SQL statements in order to evaluate the results of tests
- Formal software testing qualifications
Other Information
Candidates must be eligible to work in the UK and at the specified location
If interested in applying for this specific role, Kindly send your latest CV/resume to info@accordiontec.com
